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Aqueen Hotel Kitchener, Singapore

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From116US$ /night
Check-in
04Feb2025Select date
Check-out
05Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

230 Jalan Besar, Singapore, Singapore

Aqueen Hotel Kitchener, located in Singapore's emerging Jalan Besar neighborhood, is noted for its contemporary design and affordability. The hotel is set in a historically-rich conservation area, surrounded by trendy cafes and a vibrant nightlife. It serves as a convenient base for travelers exploring major city attractions. With its sleek black-and-white facade, the property captures the modern essence of urban living.

Location

Aqueen Hotel Kitchener is conveniently located 0.5 miles from Farrer Park MRT Station, ensuring easy access to major attractions like Marina Bay and Clarke Quay, which are reachable in 20 minutes or less via public transit. The hotel is within walking distance of City Square Mall and the 24-hour Mustafa Shopping Centre. Guests can also explore cultural sites such as the Chinatown Heritage Center and the National Orchid Garden nearby.

Rooms

The hotel offers 75 air-conditioned rooms equipped with Smart LED satellite TVs and laptop safes. Guests can enjoy complimentary Wi-Fi and access to a refrigerator in their accommodations. While standard rooms are functional, Premier Rooms provide more space and amenities such as shower/tub combinations. The en suite bathrooms are equipped with toiletries and hairdryers for added convenience.

Eat & Drink

Aqueen Hotel Kitchener features a restaurant called the Petite Menu, which serves a buffet breakfast and a small a la carte lunch menu primarily focused on meat entrees. The minimalist decor extends to the dining area, which includes an attractive covered outdoor patio. Although the on-site dining options are adequate, guests may find a variety of other dining choices in the neighborhood.

Leisure & Business

The hotel caters to both leisure and business travelers with essential amenities. A 24-hour front desk provides services such as luggage storage, laundry, and ironing assistance. The property has limited leisure facilities, but guests can utilize free Wi-Fi throughout. For those needing local insights or travel assistance, tour and ticket services are offered.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Room
Max:
2 persons
12 m² 
Bed options:
1 King Size Bed
Shower
Air conditioning
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Deluxe Room
Max:
2 persons
15 m² 
Bed options:
1 King Size Bed
Shower
Air conditioning
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Premier Double Room
Max:
2 persons
20 m² 
Bed options:
1 King Size Bed
Shower
Air conditioning
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Getting around

A list of all available modes of transport

City Center
Singapore 1.2 mi
Airports
Changi (SIN) 12.6 mi
Train
Promenade MRT Station 1.2 mi
Tanjong Pagar KTM Railway Station 2.9 mi
Metro stations
Jalan Besar2000 ft
Lavender2000 ft
Bus
Bus stop700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Rooms/ Facilities for disabled
  • Elevator

Guest Parking

  • Electric kettle

Dining

  • Restaurant
  • Bar/ Lounge area

Room features

  • Air conditioning

Bathroom

  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Telephone
  • AM/FM alarm clock
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Location

230 Jalan Besar, Singapore, Singapore
Map view
230 Jalan Besar, Singapore, Singapore
Nearby
Store
Mustafa Center
1000 ft
Mall
City Square Mall
1000 ft
Stadiums
Jalan Besar Stadium
1000 ft
397 Serangoon Road
Sri Srinivasa Perumal Temple
1000 ft
Restaurants
Beach Road Scissor Cut Curry Rice
100 ft
229 Jln Besar
Yizun Beef Noodle
900 ft
45 Sam Leong Road
Da Lian Teochew Traditional Noodle
1000 ft
216G Syed Alwi Road Jalan Besar
The Beef House
1000 ft
217 Syed Alwi Road Gar Lok Eating House
Kaka Da Dhaba
1000 ft
Verdun Road
Berseh Food Centre
900 ft
166 Jalan Besar Berseh Food Centre
Cmk 2001
1200 ft
92 Syed Alwi Road Little India
One Kueh at Time
900 ft
166 Jalan Besar Berseh Food Centre #02-61 Berseh Food Centre
Burger King
1000 ft
180 Kitchener Road City Square Mall #02-37/38 City Square Mall

Reviews and Ratings

Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Convenient location
Clean room
Unwelcoming staff
Limited room size for two
7.2/10
Very good
Rooms
7.3
Location
8.3
Service
7.6
Dining
6.4
Guest reviews
7.2/10
based on 15 reviews
7.3
7.3/10based on 35 reviews
Warren
United States of America, June  2024
7.4/10

I had a pleasant stay at this hotel. The rooms could be cleaner, but with better housekeeping, they can improve. The location is strategic for travelers, close to shopping malls and public transport. The dining experience was above average, but it should cater to all guests, not just a select few. Overall, a decent choice for a stay.

Rooms
7.0
The rooms could be cleaner, and housekeeping needs to be more diligent.
Service
8.0
The hotel staff are efficient and responsive, although they tend to rush through check-in procedures.
Location
8.0
The hotel is strategically located near popular shopping destinations and public transport options.
Dining
7.0
The breakfast service was decent but should be improved to cater to all guests.
Facilities
7.0
The hotel offers basic facilities, nothing extraordinary.
Jack
United Kingdom, June  2024
7.6/10

I had booked a Premier Double Room, which was smaller than expected, but the hotel upgraded me to the next room category for free. The shower and toilet were quite small, although the room was clean and comfortable. The hotel's location is a big plus, being very close to City Square Mall and Mustafa Centre, making it perfect for arriving from Changi. However, the hotel feels a little isolated on a busy road, despite being well connected to 3 metro routes.

Rooms
8.0
The rooms were on the smaller side, but clean and comfortable after the upgrade.
Service
9.0
The service was professional and helpful throughout my stay.
Location
7.0
The location is both a pro and con, close to malls and metros, but a bit isolated on a busy road.
Dining
7.0
The dining experience was above average, lacking breakfast but offering good service.
Facilities
7.0
The facilities were satisfactory, though I would have appreciated more variety.
David
United Kingdom, May  2024
7.6/10

The hotel is conveniently located near Little India, offering easy access to Indian restaurants and shopping malls. The service provided by the staff is excellent, with pleasant and accommodating interactions. The dining options are delicious but limited, and the location feels a bit isolated despite its proximity to popular areas like Chinatown and Little India.

Rooms
8.0
The rooms are comfortable enough and practical for families.
Service
9.0
The staff really excelled in providing excellent customer service and were courteous and accommodating.
Location
7.0
The hotel is conveniently located near Little India, offering easy access to Indian restaurants and shopping malls.
Dining
7.0
The dining options were delicious but somewhat limited.
Facilities
7.0
The hotel offers some essential facilities to make the stay comfortable.
Evan
United States of America, April  2024
7.6/10

I had a pleasant stay at the hotel. The rooms are clean and neat, though a bit small, they are sufficient for a night's stay. The service was professional and helpful, although there were minor hiccups like forgetting to provide complimentary water for a couple of days. The location didn't disappoint, being centrally located near Little India with easy access to amenities. The dining experience, while decent, lacked variety. Overall, a good value for money option with some room for improvement.

Rooms
8.0
The rooms are clean and neat, albeit a bit small, they are suitable, especially if you plan on spending more time exploring than in the room.
Service
7.0
The service was friendly and helpful throughout my three-night stay, though there is room for improvement to ensure all amenities are consistently provided.
Location
9.0
The hotel's location is very central, close to Little India, City Square Mall, and Farrer Park MRT, making it convenient for travelers looking to explore the area.
Dining
6.0
The dining area, while decent, should offer more variety to cater to different preferences, as it currently lacks diversity.
Facilities
8.0
The facilities are adequate, with everything you need for a comfortable stay.
Frederick
United Kingdom, March  2024
7.4/10

I found the hotel to be a convenient choice with a nice location near Little India and a variety of dining options, but the room change process was a bit of a hassle. The bed was comfortable, though.

Rooms
7.0
The room change late at night was a bit of a hassle, but the bed was comfortable.
Service
9.0
The staff was professional, helpful, and had a happy smile, making the stay pleasant.
Location
8.0
The hotel is conveniently located near Little India, Mustafa Center, and various Indian restaurants, offering a vibrant atmosphere.
Dining
6.0
Facilities
7.0
The hotel provided basic amenities and a friendly ambiance, but the dining offerings were limited.
Stuart
United Kingdom, March  2024
7.8/10

The hotel was smaller than expected, but we felt comfortable and safe during our stay. The rooms were not suitable for a family due to their size, lack of space for suitcases, and small shower and toilet. The staff did not smile, but we appreciated the cozy atmosphere.

Rooms
7.0
The rooms were smaller than anticipated, but despite that, we found them very comfortable and safe for our stay.
Service
9.0
The staff, especially Mr Peter and Ms. Elysa Barita, were polite and helpful. They assisted me when I thought I had lost my passport.
Location
8.0
The hotel is near Little India and Mustafa Shopping Center, offering easy access to these attractions. It was convenient for walking to nearby malls and the MRT station.
Dining
7.0
The dining options were above average, and the service was good. However, the selection was somewhat limited.
Facilities
8.0
The facilities were decent, providing what we needed for our stay.
John
United States of America, February  2024
7.4/10

My stay at the hotel was pleasant with clean and comfortable rooms and friendly staff. The location was convenient near multiple MRT stations, perfect for exploring the area. The dining options were decent but could use more variety. Overall, good value for money.

Rooms
8.0
The rooms were really clean and tidy, albeit smaller than expected from the photos.
Service
7.0
The staff, especially Mr Peter and Ms Elysa Barita, were very polite and helpful. However, it was disappointing that they forgot to provide complimentary water for two days during my stay.
Location
9.0
The hotel is well connected to MRTs, making it easy to explore the area. It's close to Little India and within walking distance to various amenities.
Dining
6.0
The dining experience was good with a few nice options but lacked variety. I would have appreciated more choices.
Facilities
7.0
The facilities were decent, although there was room for improvement to enhance the overall stay experience.
Kieran
United Kingdom, November  2023
6.8/10

I found the hotel to be a mixed experience. The rooms were really tidy and clean, but unfortunately, they felt as small as a prison cell even though I was supposed to be in their largest room. The service, despite being friendly, had a major issue as they refused to handle my luggage, which I found quite unethical. On the bright side, the location was excellent, being well connected to MRTs and surrounded by the vibrant Little India area, offering good value for money. The dining experience was average, with simple dishes and a lack of variety, although excluding breakfast was a downside. The facilities met expectations overall.

Rooms
6.0
The rooms were really clean and tidy.
Service
7.0
The service was friendly, polite, and able to respond to basic requests with a happy smile.
Location
9.0
The hotel's location was perfect for those who want to indulge in the local food scene, with excellent connectivity to MRTs in Little India near Mustafa Shopping Centre.
Dining
5.0
The dining experience, with simple dishes and excluding breakfast, was just okay.
Facilities
7.0
The facilities were decent.
Edwin
United States of America, September  2023
6.6/10

The hotel is conveniently located near public transport and attractions, making it a good choice for Asian travelers. The rooms, though on the small side, are sufficient for those planning to spend more time exploring than indoors. The service could use improvement with lapses like forgetting complimentary water and showing disinterest during check-in. The dining experience, while above average, lacks variety and should ideally be complimentary for all guests. Overall, a decent option for those seeking convenience and proximity to local landmarks.

Rooms
7.0
The rooms are small but suitable for vacationers who won't spend much time inside. They could be cleaner with better attention from housekeeping.
Service
5.0
The service can be hit or miss, with instances of forgetfulness and lack of enthusiasm. Improvement in attentiveness and courtesy is needed.
Location
8.0
The hotel enjoys a good location near two MRT stations and local attractions, which is convenient for Asian guests.
Dining
7.0
The dining experience is good but lacks variety and should be more inclusive for all guests.
Facilities
6.0
The hotel offers basic facilities that serve the purpose adequately but could be enhanced for a more comfortable stay.
Stuart
United Kingdom, September  2023
7.8/10

The hotel was cozy and equipped with necessary amenities, though smaller than expected. We felt very comfortable and safe during our stay, which was the most important for us. The service was friendly and efficient but could be a bit forgetful at times. The location was excellent, close to public transportation and shopping destinations. The dining experience was nice, though with limited varieties. Overall, a comfortable and welcoming stay with a few minor drawbacks.

Rooms
8.0
The room, although relatively small, was cozy and equipped with necessary amenities.
Service
7.0
The staff was friendly and efficient, though occasionally forgetful and rushed during busy times.
Location
9.0
The hotel's location was excellent, near public transportation and shopping destinations.
Dining
7.0
The dining experience was nice but with limited varieties.
Facilities
8.0
The facilities were adequate for a comfortable stay.
Mary
United Kingdom, August  2023
7.8/10

My stay at the hotel was a mix of positives and negatives. The rooms were clean and modern, but makeup requests during the day were sometimes missed, plus the room size was quite small. The hotel's 24-hour service was friendly, knowledgeable, and helpful, offering coffee in the morning and assisting with taxis. The location was a great base near public transport, halal options, and local attractions, but a bit far from the MRT station. The dining experience offered few varieties, but excluding breakfast, the food quality exceeded expectations. Overall, the facilities were satisfactory.

Rooms
7.0
The rooms were clean and modern, but at times, makeup requests during the day were not fulfilled, and some rooms were really tiny.
Service
9.0
The 24-hour service staff were friendly, knowledgeable, and always ready to assist with a smile.
Location
8.0
The hotel's location near public transport and local attractions, including halal options, was convenient, though a bit far from the MRT station.
Dining
8.0
The dining experience was good overall, with food quality exceeding expectations, despite offering few varieties.
Facilities
7.0
The hotel's facilities were satisfactory for a comfortable stay.
Richard
United Kingdom, July  2023
7.4/10

The hotel is at a convenient location near Mustafa Centre and Syed Alwi Road, making it great for Indian travelers. The rooms were clean and comfortable, but there were issues with bed bugs and incomplete makeup requests during the day. The service was overall fantastic, although there were challenges in communication about certain customs. Dining options were not satisfactory, with some negative feedback about breakfast quality. The hotel's facilities were well-maintained overall.

Rooms
7.0
The rooms were clean and comfortable but had some issues like bed bugs and incomplete makeup requests during the day.
Service
8.0
The service was excellent overall, but there were challenges in communication about certain customs.
Location
9.0
The hotel is conveniently located near Mustafa Centre and Syed Alwi Road, particularly convenient for Indian travelers.
Dining
5.0
The dining experience, especially breakfast, received negative feedback.
Facilities
8.0
The hotel's facilities were well-maintained overall.
Christopher
United States of America, June  2023
7.4/10

The hotel is conveniently located near two MRT stations and a bus shelter, making it very convenient for travelers. The rooms, though small, are comfortable, clean, and suitable for short stays. The service provided by the friendly staff is accommodating, but there were moments of forgetfulness and rushing during interactions with guests. The breakfast, although good, lacks variety and may not cater to Western tastes. The location offers easy access to public transport, local attractions, and dining options, making it very convenient for exploring the city.

Rooms
8.0
The rooms are quite small but comfortable, clean, and new.
Service
7.0
The staff is friendly, polite, and able to respond to basic requests with a smile, though they may forget guests at times.
Location
9.0
The hotel is situated in a very convenient location near two MRT stations, a bus shelter, and local attractions.
Dining
6.0
The breakfast is good but lacks variety and may not be suitable for Western guests.
Facilities
7.0
The facilities are suitable for short stays and provide basic amenities for guests.
Louis
United Kingdom, June  2023
7.0/10

The hotel has a convenient location near Little India, with easy access to transportation and shopping centers. The rooms need improvement in cleanliness and sound isolation, but they are modern and pleasant overall. The service is friendly, although sometimes neglectful and rushed. The dining options are satisfactory but could offer a wider variety. Overall, a decent value for money stay with good location benefits.

Rooms
7.0
The rooms are small but clean, modern, and pleasant. Some cleanliness issues need addressing, but they can be rectified with better housekeeping.
Service
7.0
The staff is friendly and provides good customer service, although a bit inattentive and rushed at times.
Location
8.0
The hotel is in Little India, close to Farrer Park MRT and surrounded by Indian restaurants and shopping options. A well-connected location with good value for money.
Dining
6.0
The dining options are decent but could offer a wider variety to cater to all guests. Breakfast is simple and should be more inclusive.
Facilities
7.0
The facilities at the hotel are sufficient, providing the necessary amenities for a comfortable stay.
Oliver
United Kingdom, June  2023
6.6/10

The hotel's room was adequate for one person but may feel small for two. Staff was not very welcoming, and the inability to open windows was a downside. However, the location is central and convenient for short stays.

Rooms
7.0
The room was adequate for me and clean.
Service
6.0
The service was helpful but lacking friendliness.
Location
8.0
The hotel is very central and near amenities, including transport and shopping options.
Dining
5.0
There is no dining service offered at the hotel.
Facilities
5.0
The hotel's facilities were basic.
Convenient location
Unwelcoming staff
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Rooms and Guests2 Guests, 1 Room